Introduction

At GrowthPath Coaching ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your information when you use our services, visit our website, or interact with us in any way.

We adhere to the highest standards of data protection and comply with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

By using our services or visiting our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to handling your information.

Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, postal address
• Demographic Information: Age, gender, occupation, education level
• Session Information: Notes from coaching sessions, goals, progress reports
• Payment Information: Credit card details, billing address, transaction history
• Communication Data: Emails, messages, and other correspondence with us
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Information about how you use our website and services

How We Collect Your Information

We collect information through the following methods:

• Direct Interactions: Information you provide when booking coaching sessions, filling out forms, subscribing to newsletters, or contacting us
• Automated Technologies: Cookies, server logs, and similar technologies when you visit our website
• Third Parties: Service providers, payment processors, analytics providers, and social media platforms
• Public Sources: Publicly available information relevant to our services

How We Use Your Information

We use your personal information for the following purposes:

• To provide and personalize our coaching services
• To process payments and manage our business relationship with you
• To communicate with you about services, updates, and offerings
• To improve our website, services, and client experience
• To comply with legal obligations and professional standards
• To protect our rights, property, and safety
• For research and analysis to enhance our coaching methodologies

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Legal Basis for Processing

We process your personal information on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal information for a specific purpose
• Contract Performance: When processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: When processing is necessary to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided these interests do not override your rights and freedoms

Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, IT services, email delivery)
• Professional Advisors: Lawyers, accountants, auditors, and insurers who provide professional advice
• Regulatory Authorities: Government agencies and regulatory bodies when required by law
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:

• Encryption of sensitive data
• Secure password protocols
• Regular security assessments
• Access controls and authentication procedures
• Data backup and recovery procedures

We limit access to your personal information to employees, agents, contractors, and other third parties who have a business need to know. They are subject to a duty of confidentiality and will only process your personal information on our instructions.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Your Data Protection Rights

Under certain circumstances, you have the following rights under data protection laws:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing of your data
• Portability: Request transfer of your data to you or a third party
• Objection: Object to processing of your personal information
• Automated Decision-Making: Object to automated decision-making, including profiling

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users and enhance your experience. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the operation of our website
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze website usage
• Functionality Cookies: Recognize you when you return to our website
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

International Data Transfers

We are based in the United Kingdom, but we may transfer your personal information to service providers located outside the UK or European Economic Area (EEA). Whenever we transfer your personal data outside the UK or EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

• Transferring to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or UK authorities
• Using specific contracts approved by the European Commission or UK authorities that give personal data the same protection it has in Europe
• Transferring data to US-based providers that are part of approved certification frameworks

Children's Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.

If you believe we might have any information from or about a child, please contact us using the details below.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with a revised effective date.

We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

GrowthPath Coaching
42 Harley Street
London, W1G 9PR
United Kingdom
Email: [email protected]
Phone: +44 (0) 20 7123 4567

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.